Shipping And Delivery Policy

Introduction

GL-Carparts is a professional supplier of Mercedes-Benz OEM spare parts, providing wholesale automotive components and sourcing solutions to distributors, wholesalers, repair shops, and automotive businesses worldwide.

As a B2B automotive parts supplier, our shipping process is based on confirmed quotations, product availability, order quantities, destination requirements, and agreed shipping arrangements between GL-Carparts and our customers.

This Shipping And Delivery Policy explains our general shipping procedures, delivery arrangements, and responsibilities related to international shipments.

Order Confirmation and Shipment Arrangement

Before shipment, GL-Carparts will confirm:

• Product specifications
• OEM part numbers
• Quantity
• Pricing
• Shipping method
• Delivery destination
• Estimated shipping schedule

Shipment will only be arranged after all order details have been confirmed by both parties.

For B2B wholesale orders, customers may contact our sales team through email, WhatsApp, or other communication channels to finalize shipping arrangements.

Processing Time

Processing time depends on:

• Product availability
• Order quantity
• Packaging requirements
• Quality inspection requirements
• Shipping arrangements

Most in-stock products can be prepared for shipment within a reasonable timeframe after order confirmation.

For special orders, large quantities, or products requiring additional sourcing, the preparation time will be communicated separately.

Shipping Methods

GL-Carparts provides flexible international shipping solutions according to customer requirements, including:

Express Shipping

Suitable for:

• Urgent orders
• Small quantity shipments
• Sample orders

Air Freight

Suitable for:

• Medium-sized shipments
• Time-sensitive wholesale orders

Sea Freight

Suitable for:

• Large volume wholesale orders
• Cost-effective transportation requirements

The final shipping method will be selected based on product characteristics, shipment size, destination, and customer preference.

Shipping Costs

Shipping costs are calculated separately based on:

• Shipment weight and volume
• Destination country
• Shipping method
• Carrier charges
• Customs requirements

Unless otherwise agreed, shipping costs, import duties, taxes, and customs fees are the responsibility of the customer.

International Shipping and Customs Clearance

Customers are responsible for ensuring that imported products comply with local regulations and import requirements.

GL-Carparts will provide necessary commercial documents when applicable, such as:

• Commercial invoice
• Packing list
• Shipping documents

However, customs clearance procedures, import permits, duties, and local taxes are the responsibility of the customer unless otherwise agreed.

Delays caused by customs inspection, government regulations, or events beyond our control are not considered shipping failures.

Delivery Time

Estimated delivery times vary depending on:

• Destination country
• Shipping method
• Customs procedures
• Carrier performance
• External circumstances

Any delivery timeframe provided by GL-Carparts is an estimate only and does not constitute a guaranteed delivery date.

Shipment Tracking

Where available, GL-Carparts will provide shipment tracking information after dispatch.

Customers may use the tracking information provided by the carrier to monitor shipment progress.

Product Inspection Upon Receipt

Customers are advised to inspect packages and products upon receipt.

If any visible damage, shortage, or incorrect shipment is found, customers should contact GL-Carparts promptly with supporting information, including:

• Photos
• Shipping documents
• Product details
• Description of the issue

We will review the situation and provide appropriate assistance.

Force Majeure

GL-Carparts shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:

• Natural disasters
• War
• Government restrictions
• Customs delays
• Carrier interruptions
• International transportation disruptions

Contact Us

Company Name: Guangzhou Gangling Trading Co., Ltd.
Website: https://www.gl-carparts.com
WhatsApp: +852 6545 0082
Email: contact@gl-carparts.com

For shipping inquiries, please contact our sales team.

© Guangzhou Gangling Trading Co., Ltd. All Rights Reserved.