PRIVACY POLICY

Effective Date: July 13, 2026

Introduction

GL-Carparts (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, business partners, and website visitors.

GL-Carparts is a professional supplier of Mercedes-Benz OEM spare parts, providing wholesale automotive components and sourcing solutions to distributors, wholesalers, repair shops, and automotive businesses worldwide.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, request a quotation, or communicate with us regarding our products and services.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Information Provided by You

When you contact us through our website, email, WhatsApp, or other communication channels, we may collect:

  • Full name
  • Company name
  • Business type
  • Country or region
  • Email address
  • WhatsApp number or other contact details
  • Shipping destination
  • Vehicle information, including Mercedes-Benz model, production year, VIN/chassis information (if provided)
  • OEM part numbers or product requirements
  • Purchase requirements and business information
  • Any other information voluntarily provided by you

This information is collected solely for providing professional B2B automotive parts services, responding to inquiries, preparing quotations, and supporting potential business cooperation.

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website interaction data
  • Referral source
  • Visit time and duration

This information is used for website security, performance optimization, analytics, and improving user experience.

How We Use Your Information

We may use collected information for:

Business Communication

  • Responding to inquiries
  • Providing product availability information
  • Confirming OEM part compatibility
  • Preparing quotations
  • Discussing purchasing requirements
  • Providing after-sales support

Website Improvement

  • Improving website functionality
  • Monitoring website security
  • Preventing spam and fraudulent activities
  • Analyzing visitor behavior

Marketing and Advertising

Where permitted by applicable laws, we may use website data to:

  • Measure advertising performance
  • Optimize Google Ads campaigns
  • Understand customer interests
  • Improve marketing strategies

WhatsApp Communication

Customers may choose to contact GL-Carparts through WhatsApp.

When you communicate with us through WhatsApp:

  • Your phone number and communication records may be processed by WhatsApp according to WhatsApp’s own Privacy Policy.
  • We may use the information provided during WhatsApp conversations to respond to inquiries, provide quotations, and support business communication.

We do not use WhatsApp information for unrelated purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and measure marketing performance.

We may use:

  • Google Analytics
  • Google Ads conversion tracking
  • Other website performance tools

Cookies may collect information such as:

  • Visitor behavior
  • Traffic sources
  • Website interactions

You may control or disable cookies through your browser settings.

Data Sharing

GL-Carparts does not sell, rent, or trade personal information.

We may share limited information only with trusted service providers necessary for business operations, including:

  • Website hosting providers
  • Email service providers
  • Security providers
  • Analytics providers
  • Advertising platforms

These providers are authorized to process information only for providing services to us.

Data Security

We implement reasonable technical and organizational security measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no Internet transmission method can guarantee absolute security.

GDPR Privacy Rights (European Users)

If you are located in the European Economic Area (EEA), you may have rights under GDPR, including:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to restrict processing
  • Right to object to certain processing activities
  • Right to withdraw consent

You may contact us to exercise these rights.

CCPA Privacy Rights (California Users)

California residents may have rights under the California Consumer Privacy Act (CCPA), including:

  • Request information about collected personal data
  • Request deletion of personal information
  • Opt out of certain data sharing activities

GL-Carparts does not sell personal information.

International Data Transfer

As a global automotive parts supplier, GL-Carparts may process information across different countries.

By contacting us, you acknowledge that your information may be transferred internationally for legitimate business purposes.

Children’s Privacy

Our website is designed for professional business customers.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be published on this page with an updated effective date.

Contact Us

Company Name: Guangzhou Gangling Trading Co., Ltd.
Website: https://www.gl-carparts.com
WhatsApp: +852 6545 0082
Email: contact@gl-carparts.com

For any privacy-related questions, please contact us.

© Guangzhou Gangling Trading Co., Ltd. All Rights Reserved.